Professional Training

Business of People® is committed to lasting change. We do not simply observe a situation, provide an evaluation and leave. We stay with the organization, the leader, the executive committee, the team, the individual, the coach and the group until they have reached the level of excellence that they have committed to attain. 

For more than three decades, we have demonstrated the ability to help organizations be more successful from the top line to the bottom line, as well as assisting with the general functioning of the organization in the world.

iStock_000012107866MediumThrough the Gestalt Institute of Central Ohio, we also offer postgraduate training for professionals who desire to learn our models and apply them to their own careers.

Click on any of topics below to learn more about how Business of People ® can help with your professional training:


Mike Rayden, CEO, Justice
“As a CEO, the relationship we have with Norman and Business of People is one I value. The results are unsurpassed: a stronger strategic approach to leadership with skills that have proven effective in running our business.”

Featured Publication

Developing Leadership from the Inside Out

Developing Leadership from the Inside Out


This book was developed in a highly unusual way. Having been a developer of leaders in many programs the author began to wonder why the higher level leadership concepts didn't stick even months after various trainings often with seasoned CEOS.   What we discovered was that all of these programs assumed that the young, emerging or even highly experienced leader had the CORE HUMAN SKILLS THAT UNDERLIE ALL BUSINESS PROCESSES especially leadership. That all of these leaders were highly aware, and that they understood the difference between answering and responding. That they understood support! This assumption turned out to be totally false. Many leaders don’t understand all 11 core skills that underlie leadership. This book was written to correct that problem. The reader will be asked in the book to struggle to gain all 11 of these skills by reading and doing the work proposed in this book. 

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    A Few of Our Clients
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    A Few of Our Clients
    • Dollar Tree Stores Logo
    • Nationwide
    • Chicos
    • Ohio-Health
    • Weaver-Eggs
    • Royal Bank of Canada logo
    • Justice
    • EyeCare-For-Animals

    “Norm and the rest of the team at Business of People have helped raise the effectiveness and efficiency of the various management teams I have engaged them to work with over the past five-plus years. Their unique approach to coaching by breaking down resistance and gaining acceptance of improvement opportunities have yielded significant return on investment for the teams with whom I have been fortunate to work.”

    Larry Hilsheimer, President and COO, Nationwide Insurance

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