Meet Our Team

Experience You Can Trust

Our coaches have decades of experience working with businesses of all sizes and bring diverse industry backgrounds that have provided us a first-hand insight into the challenges faced by leaders across many industries.

Supportive. Direct. Experienced.

Your Leadership Partners

Getting Results For 30 Years

Business of People’s 1:1 executive coaching and group training for leaders and managers foster professional growth that energizes teams and supports organizational success.

Darrin Townsend

Darrin Townsend

Executive Coach, Owner

Across industries, Darrin has helped clients improve their business results, better their teams, and develop their careers. With his direct yet supportive style, Darrin is known for getting client issues out in the open, improving awareness and driving change with highly effective results. He wants each client to feel encouraged and supported in their journey.

Darrin brings over 30 years of experience in consulting, manufacturing, and logistics, covering roles in operations, engineering, sales, and project management. As owner and senior organizational consultant at Business of People, he serves as an executive coach, corporate trainer, and team developer.

Through his consulting engagements, he has expertise serving business professionals in a multitude of sectors including healthcare, retail, hospitality, construction, engineering, manufacturing, staffing, publishing, law, agriculture, and non-profits. His global reach includes clients in North America, Europe, and Asia.

Darrin holds a Bachelor of Science in Industrial Engineering from Purdue University and an MBA from The Ohio State University. He is also a graduate of the Gestalt Institute of Central Ohio three-year post-graduate training for therapists and consultants.

Background
  • Engineering
  • Manufacturing
  • Logistics
  • Business Development
  • Project Management

Jan Allen

Executive Coach

Known for her direct and honest approach, Jan quickly identifies the heart of the matter, providing support and insight to transform her clients’ thinking, careers, and businesses. Clients highly value her ability to articulate critical questions, frame the leading issues, and provide strategic direction for personal growth and professional success.

Jan is a seasoned senior consultant, executive coach, entrepreneur, and government and politics veteran. With 45 years of experience, she is a catalyst and innovator who empowers leaders, teams, and entrepreneurs to take bold action and achieve breakthrough results.

Jan’s expertise spans corporate, civic, non-profit, media, and academia. She excels in boosting profitability, developing leaders’ capabilities, nurturing creative teams, and helping individuals achieve their dreams. Having held executive roles with two Ohio Governors and led successful public affairs businesses with clients like Limited Brands and Nationwide Insurance, she focuses on one-on-one coaching with C-suite executives and emerging leaders at Business of People. She works across all industries, including healthcare, retail, manufacturing, universities, media, and non-profits.

Jan holds degrees in political science, social work, and law from The Ohio State University, is certified as a Professional Certified Coach by the International Coach Federation, and is a graduate of Coach U and the Gestalt Institute of Central Ohio’s three-year post-graduate training for therapists.

Background
  • Corporate
  • Non-profit
  • Civic
  • Academic
  • Entrepreneurs
Jan Allen

Rico Martinez

Executive Coach, Trainer

With hands-on experience as a Director of HR honed during a pandemic, Rico possesses a unique understanding of the organizational complexities and interpersonal challenges faced by leaders in organizations undergoing growth or transformation. Rico combines his extensive business experience with a sincere commitment to motivating teams and nurturing individual growth at all levels.

Rico’s journey showcases a remarkable evolution, transitioning from a former U.S. Marine Corps marksmanship instructor and competitor to a prosperous 20-year career in software engineering and delivery. His professional trajectory culminated in executive leadership roles spanning diverse industries, including ecommerce, manufacturing, distribution, insurance, and product development. Notably, he also made significant contributions to the success of a high-growth startup.

In contrast to the traditional image associated with a military background, Rico is recognized by clients for his warmth and approachable nature. His method for driving positive change begins with creating a supportive environment to explore challenges, improve self-awareness, and identify key opportunities.

Today, as a leadership trainer and executive coach, Rico combines his extensive business experience with a sincere commitment to motivating teams and nurturing individual growth at all levels.

Rico earned a Bachelor of Science in Computer Information Systems. His experience with Business of People reaches back over a decade as a long-time client, and he has been coaching and training full-time since 2023.

Background
  • Software Engineering
  • Manufacturing
  • Human Resources
  • Distribution/Warehousing
  • MIlitary

Mickey Scherer

Executive Coach, Trainer

Mickey is dedicated to developing leaders who elevate their teams, strengthen their organizations, and create lasting impact. Known for her warm, grounded presence and her ability to see potential in others, she helps leaders build confidence, deepen self-awareness, and navigate complexity with clarity. Clients appreciate her honest, no-nonsense approach to coaching, helping leaders cut through the noise and focus on what truly moves the needle.

With more than thirty years of experience in Talent Management, Mickey brings deep expertise in organizational development, succession planning, leadership development and performance management. Before transitioning into consulting, she served as Vice President, Leadership Development at CRH where she led the Global Frontline Leadership Program supporting more than 10,000 frontline leaders worldwide.

Mickey’s career includes senior leadership roles across multiple industries in Human Resources, Talent Management and Leadership Development. Throughout her career, she has partnered with leaders at all levels to build strong teams, guide organizational change, and cultivate healthy, high-performing cultures.

Now, as an Executive Coach with The Business of People, Mickey brings her decades of experience to coaching and leadership development, helping clients unlock their potential and lead with purpose.

Mickey earned a Bachelor of Science in Fashion Merchandising and Product Development from Bowling Green State University and a Master’s in Science in Positive Organization Development & Change from Case Western Reserve University. Mickey is a DDI Master Facilitator, holds SPHR and SHRM-SCP certifications, certified in Appreciative Inquiry and is a graduate of the Gestalt Institute of Central Ohio’s three-year post-graduate training for therapists and consultants.

Background
  • HR/Talent Management
  • Retail
  • Manufacturing
  • Mining & Construction
  • Healthcare
Mickey Scherer

Business of People is more than a leadership development firm - they are transformative partners in our growth. With an extraordinary gift for teaching practical, people-centered skills, they turn common sense into uncommon excellence. Their approach helps us become not just better leaders, but better people.

Candace Miller
President and Chief Executive Officer WVU Medicine - Jackson General Hospital